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LIMITED RUN / MADE TO ORDER

Our process is based on the slow fashion philosophy. When considering sustainable and quality focused production, we made the conscious decision to offer limited run, made to order knitwear to ensure minimal environmental impact and waste.

Our garments are made to order and produced in small batch quantities. Pre-ordering one of our items means we put one aside just for you while our next production is underway. Once your specialty garment has arrived in our hands it will be carefully packaged and shipped to you.

ALL GOOD THINGS COME IN TIME

Our commitment is to keep you well informed of the status of your order for the duration of production.

ACCEPTED PAYMENTS

Carolyn Ferreira accepts payment through all major credit cards as well as third via secure portal Pay Pal. Prices are calculated in Canadian Dollars and subject to exchange rates of destination country at time of purchase. All orders within Canada are subject to the standard 13% applicable government tax rate.

SHIPPING

ORDERS WITHIN NORTH AMERICA

Standard transit time within Canada from order date to delivery is approximately 4-10 business days. All orders shipped include insurance and customers are provided with a tracking number for your reference. Once your purchase had been shipped a confirmation email will be sent to you including your tracking information. Please keep in mind travel delays that may occur during public holidays.

STANDARD DOMESTIC SHIPPING RATE $24.99 CAD

USA & INTERNATIONAL ORDERS

All orders to the United States and International may be applicable to the importing countries customs fees, taxes and duties and are the sole responsibility of the customer. Please consult your countries customs office for an accurate estimate on parcels received from Canada. Standard transit time outside of Canada from order date to delivery is approximately 4-10 business days. All orders shipped include insurance and customers are provided with a tracking number for your reference. Once your purchase had been shipped a confirmation email will be sent to you including your tracking information. Note that we are not responsible for items lost or damaged while in transit nor for any postal delays such as public holidays, customs holds, strikes or suspensions.