-Order & Pre-Order Terms & Conditions-

Order Terms & Conditions: Collections are produced in small batch limited quantity per style. 

Release Dates: Each product will have a special release date for purchase. When the item will be available for sale.Should we sell out completely, we may choose to produce another batch. 

Ready for you: If an item is showing 'in stock' it is ready and available for shipping. Standard order to shipment times are between 3-5 business days. delivery time will vary depending on location of delivery.

Pre-Order Terms & Conditions: We make limited run orders. Pre-ordering one of our items means we put one aside just for you while our next production is underway. Quantities are limited.

Payment: Item and shipping payments both due in full at the time of order. When your item is received we will contact you.

Shipping: All orders shipped include insurance. Customers are provided with a tracking number for your reference, emailed at the time of shipping. Standard domestic shipping rate $24.99 CAD. International shipping rates begin at  $34.99 CAD.  To read more about shipping please visit: https://carolynferreira.com/pages/delivery 

Questions? Have questions concerning fit and material? Looking for more information about production and shipping times? Please contact us at https://carolynferreira.com/pages/contact-us.

Returns & Refund Policy: Our garments are made-to-order philosophy however, if you are not completely satisfied upon delivery, please contact us within 7 days of item delivery. It would be our pleasure to find a solution for you. For more details visit https://carolynferreira.com/policies/refund-policy.

Item Cancellation: In the rare occurrence that we are unable to fulfill your order, we will contact you as soon as possible to issue a full refund.

More information? View our full terms of service and other policies at https://carolynferreira.com/policies/terms-of-service