- Pre-Order -
Pre-Order Terms & Conditions: We make limited run orders. Pre-ordering one of our items means we put one aside just for you while our next production is underway. Quantities are limited. Don’t miss your chance this season for that special piece! To read more about our process click here https://carolynferreira.com/pages/the-brand
Payment: Item and shipping payments both due in full at the time of order. When your item is received we will contact you.
Shipping: All orders shipped include insurance. Customers are provided with a tracking number for your reference, emailed at the time of shipping. Standard domestic shipping rate $19.99 CAD. Standard international shipping rate $29.99 CAD.
Questions? Have questions concerning fit and material? Looking for more information about production and shipping times? Please contact us at https://carolynferreira.com/pages/contact-us.
Returns & Refund Policy: Our garments are made-to-order philosophy however, if you are not completely satisfied upon delivery, please contact us within 7 days of item delivery. It would be our pleasure to find a solution for you. For more details visit https://carolynferreira.com/policies/refund-policy.
Item Cancellation: In the rare occurrence that we are unable to fulfill your order, we will contact you as soon as possible to issue a full refund.
More information? View our full terms of service and other policies at https://carolynferreira.com/policies/terms-of-service