Shipping policy
Carolyn Ferreira accepts payment through all major credit cards as well as third via secure portal Pay Pal. Prices are calculated in Canadian Dollars and subject to exchange rates of destination country at time of purchase. All orders within Canada are subject to the standard 13% applicable government tax rate.
ORDERS WITHIN NORTH AMERICA
Standard transit time within Canada from order date to delivery is approximately 4-10 business days. All orders shipped include insurance and customers are provided with a tracking number for your reference. Once your purchase had been shipped a confirmation email will be sent to you including your tracking information. Please keep in mind travel delays that may occur during public holidays.
STANDARD DOMESTIC SHIPPING RATE $30 CAD
USA & INTERNATIONAL ORDERS
All orders to the United States and International may be applicable to the importing countries customs fees, taxes and duties and are the sole responsibility of the customer. Please consult your countries customs office for an accurate estimate on parcels received from Canada. Standard transit time outside of Canada from order date to delivery is approximately 4-10 business days. All orders shipped include insurance and customers are provided with a tracking number for your reference. Once your purchase had been shipped a confirmation email will be sent to you including your tracking information. Note that we are not responsible for items lost or damaged while in transit nor for any postal delays such as public holidays, customs holds, strikes or suspensions.